FAQ
At Silvers Automotive, we know that car troubles can be stressful, and you probably have a few questions before scheduling a service. That’s why we’ve put together this Frequently Asked Questions (FAQ) section to help you understand how we operate, what services we provide, and what to expect when you choose us as your trusted mobile mechanic.
If you don’t see your question here, feel free to call or text us at (470) 253-1935—we’re happy to help! 🚗🔧
1
What areas do you serve?
We provide mobile mechanic services north of I-20 in Georgia, including Cumming, Alpharetta, Roswell, Gainesville, and many more cities. If you’re outside of Cumming, we charge $3 per mile with a maximum service call fee of $75.
2
What types of vehicles do you work on?
We specialize in most makes and models of cars, trucks, and SUVs, both domestic and foreign. However, we do not typically work on European vehicles. If you're unsure whether we can service your car, feel free to reach out!
3
Do you provide emergency or same-day repairs?
Yes! We offer Urgent Service during our business hours, 8 AM – 5 PM. Availability depends on our current workload, so reach out for the fastest response!
4
What if my car needs additional repairs beyond what you can do on-site?
If a repair requires a shop setting, we’ll refer you to one that can handle the job. You will still be responsible for any remaining balance owed for the services we provided.
5
Can you provide the parts for my repair?
Yes, we can supply parts, but please note that prices may vary based on availability and market rates. We’re also happy to install customer-provided parts, but we cannot guarantee their quality.
6
What forms of payment do you accept?
We accept cash, credit/debit cards, and Zelle. Payment is due upon completion of service.
7
Do you offer any warranties on your work?
Yes! We provide a 30-day warranty on our labor to ensure your satisfaction. Parts warranties vary depending on the part itself and the supplier that provided it. If you have any questions about warranty coverage, feel free to ask!
8
Do you offer maintenance services, or just repairs?
We offer both! In addition to repairs, we provide routine maintenance services such as oil changes, brake inspections, battery replacements, fluid top-offs, and more. Regular maintenance helps keep your vehicle running smoothly and can prevent costly repairs down the road.
9
Can I get a quote before scheduling a service?
Absolutely! Contact us with details about your vehicle and the issue, and we’ll provide an estimate before booking your appointment.
10
How do I schedule an appointment?
You can call or text us at (470) 253-1935, or email us at silversautomotive@gmail.com to book a service. We recommend scheduling in advance to ensure availability!
Get in Touch
Need expert mobile mechanic service? Get in touch with us today! Call or text us at (470) 253-1935, or email silversautomotive@gmail.com—we’re happy to help!